Regulation |

Serra and Mesu Regulation

Welcome to Serra and Mesu! Please read this regulation carefully, compliance with which is a necessary condition for a pleasant stay at our facility.

Check-in: from 3.00pm to 7.00pm. In case of expected arrival outside these times, it is necessary to promptly notify the management.
Check-out: by 10.30am. Please respect the check-out time to allow the rooms to be prepared for subsequent guests. In case of need to postpone check-out, it is necessary to agree with the management.
Extension of stay: to extend your stay, it is necessary to notify Franco in advance, who will check availability. The possibility of staying in the same room is not guaranteed.

The rooms are equipped with all the comforts necessary for a pleasant stay: private bathroom with hairdryer and courtesy set (shampoo, soap, liquid soap, sanitary bags), bed linen and towels.
Room cleaning, linen and bathroom changes are carried out every 3 days, except for special requests or needs. In this case, a small additional fee may be required.
It is not permitted to bring food and drinks into the room, with the exception of packaged products. It is possible to consume meals and drinks in the common areas, such as the terrace, the gazebo or the breakfast room.

Breakfast is included in the price for all rooms (with the exception of the economy double room 101 and the apartment).
It is served from 8:00 to 10:00.
Breakfast is Mediterranean, with a rich buffet of sweet and savory, fresh and seasonal products, many of which are produced by us.
For any requests to advance or postpone breakfast, it is necessary to agree with the management.

Terrace: the panoramic terrace is available to guests for unforgettable breakfasts and moments of relaxation.
Parking: parking is large, internal and free. There are no covered garages or carports available.
Laundry: two washing machines are available for guests to use, upon agreement with the management and at a cost of 3 euros per wash cycle.
Air conditioning: air conditioning is centralized and available in all rooms at times established by the management (1pm-4pm and 9pm-5am). The cost is 3 euros per day and must be specifically requested.
Wi-fi: Free Wi-Fi available throughout the property.
Refrigerator: in the breakfast room there is a refrigerator available for guests to store food and drinks.

Pets are welcome, as long as they are calm and well-behaved.
It is the owners' responsibility to take care of their animals and ensure that they do not disturb other guests.
It is necessary to communicate the presence of the pet in advance.
In case of failure to comply with the rules, the management reserves the right to terminate the stay.

Payments can be made in cash, with credit or debit cards.
It is also possible to make payments by bank transfer (bank details: Unicredit agency bank 00471 Bosa – IBAN: IT20U0200885271000401035420 – registered to Galvani Franco and Massimo – BIC Swift UNCRITN1H71).

Minimum stay:*
- 2 nights for double and twin rooms.
- 5 nights for the apartment.
- For one-night stays, you must contact Franco directly on +39 335 7062515.
Booking:*
- Within 3 days of booking confirmation, payment of a deposit equal to 30% of the total amount of the stay is required.
- The booking will be confirmed only after receiving the deposit.
- The deposit can be paid by bank transfer or via PayPal to the address tenergalvani@libero.it.
- In the bank transfer reason or in the PayPal note, it is necessary to indicate name and surname, room type, arrival date and departure date.
Cancellation policy:*
- The deposit will be refunded only if the cancellation is communicated within 15 days (in high season) or 7 days (in low season) before the scheduled arrival date. Otherwise, the deposit will be withheld.
Balance:*
- The balance of the stay can be paid in cash, by debit or credit card at check-out.

Please respect the silence times (1pm-4pm and 11pm-8am).
Smoking is prohibited inside the rooms and common areas.
Please take care of the furnishings and equipment.
The management is not responsible for any theft or damage to guests' personal belongings.
In case of failure to comply with the regulations, the management reserves the right to terminate the stay.

Low season: from March 1st to June 20th and from September 16th to October 31st.
High season: from 21 June to 15 September.
children: children up to 3 years old are free; from 3 to 6 years old they pay 10 euros per night; aged 6 and over pay the full rate.

For any questions or needs, do not hesitate to contact the Serra e Mesu staff.

We wish you a pleasant stay!